Speech Services

$3,840.00

Category

Description

With Speech Services, it’s easy to transcribe every call. Index the transcription for full-text search, or apply Text Analytics to detect sentiment, language, and key phrases for insights. If your call center recordings involve specialized terminology, such as product names or IT jargon, create a custom language model to teach Speech Services the vocabulary. A custom acoustic model helps Speech Services understand speakers even with background noise or poor phone connections.